The Integration of Transportation Modes for Bromo-Tengger-Semeru National Park

Priyambodo1, *, Abdul Hamid1, Kristian Buditiawan1, Dendy Setyawan1, Ari Sasmoko Adi2, Dewi Gartika3, Suroso4, Endriana Wahyu Alita5, Momon6
1 Research and Development Agency of East Java Province, East Java Province, Indonesia
2 Research and Development Agency of East Kalimantan, East Kalimantan, Indonesia
3 Research and Development Agency of West Java Province, West Java Province, Indonesia
4 Development Planning Agency of Pati Regency, West Java Province, West Java Province, Indonesia
5 Research and Development Agency of Pacitan Regency, East Java Province, Indonesia
6 Research and Development Agency of West Sumatra, West Sumatra, Indonesia

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© 2022 Priyambodo et al.

open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

* Address correspondence to this author at the Research and Development Agency of East Java Province-Indonesia, East Java Province, Indonesia; E-mail:



The spread of the COVID-19 virus requires unprecedented steps from the government such as the restriction of travelers and activities and enforcement of social distancing to reduce interaction between individuals. This led to a drastic decrease in tourist visits to the TN-BTS between January and December 2020 with the area reported having been closed between April - July. Meanwhile, there was an inadequate transportation system at a tourist destination area before the pandemic and that made the movement more difficult during the pandemic. Therefore, this research is focused on describing transportation modes integration in the East Java-Indonesia TN-BTS area during this period.


The intermodal integration was represented through the community's preference which was based on certain elements such as the need for connecting mode, main mode, multimodal network, transitional facilities, switching facilities with different networks, schedules integration, tariffs, routes, and times.

Results and Discussion:

The survey conducted, however, showed these indicators are below expectation as observed with the community satisfaction with transportation integration in the TN-BTS area measured to be very low, below 60%, using the Customer Satisfaction Index (CSI) tool. Moreover, the expectations on the variables for intermodal integration were also measured using Important Performance Analysis (IPA).


The findings showed the policymakers and planners need to take steps to encourage the realization of transportation integration in the TN-BTS area to develop tourism in the area.

Keywords: Bromo-Tengger-Semeru National Park, Covid-19, TN-BTS, Transportation integration, CSI, IPA, Public transport.